Our Story
The company caters to medium or big size companies in the financial sectors providing cutting edge services with massive experience and insight in operations in the financial sector.
TOYGA is located in numerous locations in Israel including Tel-Aviv and Haifa. The company employs a few hundreds of employees in various fields of expertise offering incredible job opportunities and a lifetime career.
Hexagon, TOYGA’s large technology division, consists of over 25 programmers, developers, and product managers. In recent years, TOYGA has grown the tech arm substantially, increasing in size and capabilities in order to support the growing business demands. With cutting edge technologies being used, a family atmosphere and never ending perks and surprises, Toyga and Hexagon are now considered one of the hottest work environments around.
In recent years, TOYGA has grown substantially. In part of that growth, the company is consistently hiring new members to join the TOYGA team, offering fully funded training and educational courses to new employees.
Toyga’s Groove
We know it’s not only about working hard, but also playing hard.
At TOYGA, employees never get bored, with Happy Hour Thursdays, day-trips, company parties, and scrumptious buffets on our massive balcony, to name a few.
Your Opportunities
Find The Perfect Position!
A job at TOYGA is one that requires a lot of you, but it’s also one that rewards bright, original thinking and old-fashioned hard work and dedication.
We invest time in the recruitment process and work hard to find the best and brightest individuals who can lend their talents to TOYGA’s continual growth.
We offer applicants attractive positions in: Sales & Support, Marketing, R&D, HR, Biz-Dev, and more.
Open Positions
iOS Developer
We are looking for an experienced and motivated iOS Developer who has passion for exploring and using latest mobile technologies. Someone who loves what they do and seek their next challenge and wants to make a difference, helping build our next line of mobile apps.
The mobile developer will be required to create and maintain our e-trading mobile apps for iOS devices which must comply with the highest standards of quality and performance, while working closely with other technical teams and the product and design teams.
Responsibilities:
- Design and build advanced applications for the iOS platform
- Collaborate with other teams to define, design, and release new features
- Store management of company apps
- Work on improving and fixing application reliability and performance
- Continuously explore, research and implement new technologies and solutions
Requirements:
- Sc degree in Computer Science / Software Engineering – MUST
- Experience of at least 3 years of iOS development and skills
- Experience of at least 5 years of professional hands-on development
- Store management of at least one application
- Vast knowledge of the iOS SDK
- Experience with third-party libraries and APIs
- Experience with source control tools, preferably git
- Experience working with remote data via REST / WebSocket and JSON – ADVANTAGE
- Knowledge of server-side programming – ADVANTAGE
- Knowledge of reactive programming / redux – ADVANTAGE
- Working knowledge of the mobile scene, architectures, trends, and emerging technologies
- Understanding of UI/UX concepts and standards
- Ability to present work portfolio and/or code samples
To apply for this position
Automation Developer
Come start your NEW career in our Core/Infrastructure Team!
Hexagon Technologies is looking for a QA Automation Engineer to join our amazing team.
Here at Hexagon, the QA automation engineers work hand in hand with the developers’ team to ensure maximum quality and minimum turnaround time.
Our goal is to reach true continuous integration with zero escaped bugs.
Our motto is if it can be automated it should be automated.
We are looking for someone who is passionate about automated testing and problem-solving.
Responsibilities:
• Designing and developing automated tests for server-side services and DB procedures.
• Maintaining and improving existing testing infrastructure and analyzing the test results.
• Upgrade our current test infrastructure from MSTests to NUnit3.
• Integrator responsibilities for cross teams features (BackOffice, Gateway, and Web/Mobile Clients).
Requirements:
• At least 2 years of hands-on experience developing in an OO (C# preferred) language.
• Experience with working with relational databases (SQL/Oracle).
• Knowledge of multi-tier web applications and networks (HTTP / TCP requests etc…)
• Highly self-motivated, independent, and able to work under pressure.
• Strong proficiency in examining, investigating, and solving dynamic problems with the ability to think “out-of-the-box”, and develop creative solutions.
• Experience with the following an advantage – NUnit3 test framework, Jenkins, Git.
To apply for this position
Senior Server/Infrastructure Developer
Responsibilities:
· Take ownership of your project and drive its success from initial concept to production.
· Interface and collaborate with others to ensure quality delivery and minimize throw-away code.
· Show passion, innovation, and creativity in building products.
· Develop efficient & scalable multithreaded server & infrastructure software components.
Skills/Experience:
· A degree in computer science/software engineering or any other equivalent degree.
· At least 5 years of experience as a server-side developer.
· Experience in Frontend development – a big advantage.
· Strong background in multi-threading.
· Good understanding of interaction with the DB
· Object-Oriented Design
· .NET/C# Framework 4
· Knowledge of TCP/IP, HTTP, and other network protocols
· Performance & code efficiency tools
· Design Patterns
· Strong team player
· Strong connection to business needs
· FinTech background – advantage
To apply for this position
Senior Server/Infrastructure Developer
Responsibilities:
- Take ownership for your project and drive its success from initial concept to production.
- Interface and collaborate with others to ensure quality delivery and minimize throw-away code.
- Show passion, innovation, and creativity in building products.
- Develop efficient & scalable multithreaded server & infrastructure software components.
Skills/Experience:
- A degree in computer science/software engineering or any other equivalent degree.
- At least 6 years of experience as a server side developer.
- Experience in Frontend development – a big advantage.
- Strong background in multi-threading.
- Object Oriented Design
- .NET/C# Framework 4
- Oracle/C# applications
- Knowledge of TCP/IP, HTTP and other Network protocols
- Performance & code efficiency tools
- Design Patterns
- Strong team player
- Strong connection to business needs
To apply for this position
UI/UX Designer
Hexagon is seeking a talented and highly motivated UI/UX designer who is passionate about solving complex problems and creating smart, beautiful and polished products.
The designer is part of a team that revolutionizes the way people trade on financial tools and would be part of product team, collaborating with R&D.
Responsibilities:
- Collaborate with product managers and software developers to define, design, and deliver cutting edge products for both web and mobile
- Ability to take ownership of a project from concept to launch and effectively communicate conceptual ideas and design rationale
- Collaborate with cross-functional teams to produce elegant, unique design solutions
Requirements:
- 3-5 years of experience designing flows, experiences, wireframes and pixel perfect UI for consumer facing web & mobile applications – from concept to production- must (preferred experience in fintech / gaming)
- Experience with responsive web design and mobile applications; Very strong knowledge of mobile design patterns and guidelines for both Android and iOS
- Have good technology skills (being up to date with new platforms)
- Define and follow a solid design language, careful attention to detail, and be able to see the big picture
- A skilled problem solver, able to understand highly complex problems and deliver elegantly simple solutions
- Experience working closely with product managers and software engineers in an Agile environment with the ability to juggle multiple projects while effectively managing timelines and expectations
- Highly self-motivated, autodidact and well organized.
- Excellent interpersonal and communication skills – be a team player.
- High level of verbal and written English
- A Bachelor of Design in Visual Communication or Interactive Design from a leading design school
All applicants MUST provide a link to viewable portfolio or samples of recent work
To apply for this position
Product Manager
A leading consumer-based financial Internet platform, operating in a fast-growing Fin-tech industry, is seeking a talented and highly motivated Product Manager.
The Product Manager is part of a team that revolutionizes the way people trade & use financial tools (from both business & client sides).
This specific role serves as a crucial part of our product, as being in charge of the detailed specifications of our B2C and B2B products/features.
Responsibilities
- A skilled problem solver, able to understand highly complex problems and conceptualize original ideas that bring simplicity to our B2C & B2B platforms
- Gather and prioritize requirements from various stakeholders in the organization, and come up with your own initiatives
- Translate functional requirements to desired product flows, detailed user stories, and mock-ups in case required
- Maintain a prioritized and well-defined backlog
- Work closely with the R&D teams in agile methodology to bring new features & products to life, fine-tune and enhance it to be a leading product within the industry
- Define and track product performance based on predefined KPI’s
Qualifications
- 3-4 years proven experience as a Product Manager, experience in eCommerce/gaming/gambling/forex – must
- Relevant academic degree (BA/BSc)
- Proven experience with B2C & B2C systems
- Proven ability to write and effectively present detailed user stories & PRDs to stakeholders & Dev teams.
- Basic knowledge in UI/UX – must
- Basic technical knowledge – must
- Experience in defining integrations (working closely with external services) – Advantage
- Data-driven approachability to measure product success based on predefined KPIs
- Ability to communicate fluently and effectively in English and Hebrew
- Great interpersonal skills – be a team player
- Highly self-motivated and independent
- Visionary on one hand and down to earth on the other
To apply for this position
Technical Support Engineer
A leading consumer-based Internet platform, operating in the fast-growing Fin-tech industry, is seeking a talented and highly motivated Technical Support Engineer to be an integral member of a team responsible for quickly investigating highly technical, complex issues (second level support), providing solutions to customer problems and forwarding development requests or issues of our various products to our development team.
Requirements:
- BSc in Information Systems, Industrial & Management Engineering, Information Systems Management or other equivalent degree – a must!
- At least 1-year experience as Technical Support Engineer.
- SQL & Database knowledge – a must!
- Experience in troubleshooting, identifying, and resolving issues reported by end-users using JIRA/Confluence or Zendesk processes and workflows.
- Strong experience in building, configuration, and administration of APIs.
- Experience in integrating, diagnosing, and debugging complex systems.
- Ability to communicate effectively and to work under pressure.
- Ability to think “out-of-the-box” and develop creative solutions.
- Extensive experience in examining, investigating, and solving dynamic technical problems.
To apply for this position
Sales- English speakers
Come and join our one of a kind department, enjoy great people, and a highly stable working place!
We have a leading team of moneymakers, making the highest salaries in the industry – so if you want to make a lot of money, and get paid the highest bonuses – you belong with us!
We are a very profitable company that takes care of her employees – amazing office space, “happy hour”, company trips
and much much more!
Requirenments :
Native/Fluent English – a must!
Sales orientation – a must!
Availability for 5 shifts a week – a must!
Full position in Tel-Aviv
To apply for this position
Sales Turkish
לחברה פיננסית , בינלאומית הממוקמת
בתל אביב דרושים נציגי מכירות טלפוניים.
התפקיד כולל עבודה עם לקוחות בחו”ל בסביבה צעירה
ודינאמית.
נכונות לעבודה במשרה מלאה
אפשרויות קידום ותנאים מצויינים למתאימים/ות!
טורקית שפת אם- חובה
ניסיון במכירות-יתרון
תנתן הכשרה מלאה.
To apply for this position
TOYGA, the industry’s leading online trading company is hiring hot-shot sales representatives.
We offer a rewarding and young work environment, in addition to corporate stability and further career growth.
The position includes:
- International sales
- Full time working hours
- High base salary + commissions
Ideal candidates should be dynamically flexible and have excellent communication skills, with a hunger for success and strong attention to detail.
Job Responsibilities
English/French/Russian/Arabic – mother tongue level – MUST
Basic understanding of financial/ capital markets – an advantage
Ability to work well individually and as part of a team
Capable of multitasking, and working under-pressure
Previous sales experience – an advantage.
Location: Tel Aviv
Full professional training will be provided
To apply for this position
Arabic Sales Agent - Tel-Aviv
We are hiring sales agents for our Tel-Aviv offices. We offer a rewarding and young work environment, in addition to corporate stability and further career growth.
Responsibilities:
- Managing customer accounts
- Requires knowledge of financial markets
- Full-time working hours
- High base salary + commissions
Ideal candidates should be dynamically flexible and have excellent communication skills, with a hunger for success and strong attention to detail.
Requirements:
- Arabic – Mother-tongue level
- Experience in sales – Must
- Understanding of financial markets – Advantage
- Good communication and selling skills
To apply for this position
Sales Manager
Responsibilities:
• Manage and oversee day-to-day activities and performance of two-three sales teams
• Construct and execute effective work plans
• Ensure that all sales representative activities are in accordance with the guidelines of the company
• Implement effective sales strategies in order to exceed monthly/annual expectations
• Responsible for the recruitment and training of new employees
• Monitor and evaluate calls
• Demonstrated ability to hire, train, and coach staff
• Ability to increase productivity and bottom line results
• English – Mother tongue level / high level
• Experience working with a global and multi-lingual company
• Minimum 2 year of experience as a team leader preferably in financial services or call center setting.
• Minimum 3-4 years of personal trading experience
• Must be willing to stay extra hours and available to work Fridays if needed
To apply for this position
Sales French
Come and join our one of a kind department, enjoy great people, and a highly stable working place!
We have a leading team of moneymakers, making the highest salaries in the industry – so if you want to make a lot of money, and get paid the highest bonuses – you belong with us!
We are a very profitable company that takes care of her employees – amazing office space, “happy hour”, company trips
and much much more!
Requirenments :
Native/Fluent French – a must!
Sales orientation – a must!
Availability for 5 shifts a week – a must!
Full position in Tel-Aviv
To apply for this position
Arabic Sales Agent - Haifa
We are hiring sales agents for our Haifa offices. We offer a rewarding and young work environment, in addition to corporate stability and further career growth.
Responsibilities:
- Managing customer accounts
- Requires knowledge of financial markets
- Full-time working hours
- High base salary + commissions
Ideal candidates should be dynamically flexible and have excellent communication skills, with a hunger for success and strong attention to detail.
Requirements:
- Arabic – Mother-tongue level
- Experience in sales – Must
- Understanding of financial markets – Advantage
- Good communication and selling skills
To apply for this position
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To apply for this position
Senior Mobile User Acquisition Manager
• Responsible for planning, setting up, monitoring, and analyzing mobile and web user acquisition campaigns (Search, Display, Video advertising)
• Initiate new projects and comes up with new ideas to increase volume and company ROI.
• Independently manage budgets and prepare thorough, dynamic media planning, efficiently allocating budget to different sources based on performance.
• Running keywords research, ad writing, data analysis, and exploring new technologies for managing accounts, tracking, and optimization.Requirements:
• 5-8 years experience managing Paid Search campaigns (Google, Bing, Apple search ads, YouTube, etc.) on web and mobile app traffic, using optimization tools, while hitting defined CPA targets.
• Proven experience on Mobile App traffic, using Appsflyer – a must
• Understand retargeting and personalization concepts.
• Experience managing high monthly budgets.
• Proven experience in Google Analytics
• Excellent written and verbal communication skills + Excellent analytical
• English at native level- must, additional languages – Advantage
To apply for this position
Affiliate Manager
Duties & Responsibilities:
·Develop the Company’s business through the recruitment of new affiliates
·Develop and maintain relationships with the Company’s affiliates
·Create strategies to enhance the overall presence of the Company’s Brand
·Develop reports on the progress and results of current campaigns and share them with the Department and Management
·Identify and implement opportunities for the improvement of the Company’s Affiliate program
·Handle low performing campaigns proactively with the aim of improving their performance
·Work and collaborate closely with other departments
Qualifications:
·At least 2 years of gaming affiliate management in emerging markets, especially LATAM and GCC.
·Previous experience in online marketing activities, tools, technologies, etc.
·Previous experience with website analytics tools will be considered an advantage
·Strong analytical skills coupled with attention to detail
·A target-oriented mindset with the ability to find solutions to ultimately deliver results
·Strong negotiation skills
·Working knowledge of Spanish or Arabic is a significant advantage.
To apply for this position
Social Media Manager
We are looking for an experienced, passionate, and creative Social Media Manager to join our team. As a Social Media Manager, you will be responsible for developing and implementing our Social Media strategy in order to increase our online presence and improve our marketing and sales efforts. You will be working closely with the Marketing and Sales departments.
Responsibilities:
* Develop, plan, implement, and manage our social media strategy
* Perform research on current benchmark trends and audience preferences
* Design and implement social media strategy to align with business goals
* Set specific objectives and report on ROI
* Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news)
* Monitor SEO and web traffic metrics
* Communicate with followers, respond to queries in a timely manner and monitor customer reviews
* Suggest and implement new features to develop brand awareness, like promotions and competitions
* Stay up-to-date with current technologies and trends in social media, design tools, and applications
* Work closely with our traffic team in leveraging social media efforts into lead generation
Requirements:
* Proven work experience as a Social media manager
* Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, and other social media best practices.
* Ability to deliver creative content (text, image, and video)
* Hands-on experience in content management and excellent copywriting skills
* Positive attitude, detail and customer-oriented with good multitasking and organisational ability
* Solid knowledge of SEO, keyword research, and Google Analytics.
* Ability to adapt to rapid changes and ability to juggle several projects simultaneously. Must be able to work independently.
* Familiarity with Adobe photoshop
* Very high level of English
To apply for this position
CRM/Marketing Automation Manager
The CRM/Marketing Automation Manager is responsible to plan and implement automated marketing campaigns for several brands across two verticals.
The successful candidate could show experience and knowledge in designing and analyzing such campaigns across different channels of communications, such as Push, SMS, Email, WhatsApp and more.
The CRM manager will work with various teams in the company in order to reach his targets.
What you will do
- Responsible for planning and executing our outbound communication
- Increase engagement through multi-channel comms such as email marketing, push notification, SMS, popups, etc.
- Create user journeys for existing active and nonactive users in every stage
- Optimize campaigns by tracking and analyzing the campaign results
- Be on a par with today’s and tomorrow’s communication methods to ensure we are aligned with the market
- Suggest new ways to attract and achieve the team goals
- Create and suggest automated campaigns
Requirements
- 1-2 years of experience with email marketing
- Solitics experience – advantage
- Experience with customer retention and increasing lifetime value
- Strong analytical and reporting skills
- HTML experience
- Familiarity with online marketing strategies and marketing channels
- Ability to identify upcoming trends in the world of online marketing
- Strong knowledge of Excel
- Additional language skills are a distinct advantage.
To apply for this position
Arabic SEO/ORM Specialist
The SEO/ORM specialist will be part of the SEO team, helping to create, maintain and manage websites in Arabic-speaking markets ensuring high ranking in relevant markets and keywords, clean online reputation, and market research.
Role:
- Enhancing on-site and off-site SEO efforts
- Ongoing Keyword Research
- Performing Market Research
- Conducting SEO analysis and reports
- Monitoring Brand reputation and reporting on negative findings
Qualifications
- Experience and knowledge of SEO practices
- Native Arabic speaker
- Fluent English
- Knowledge of common SEO tools to perform technical audits of the site and draft onsite/technical optimization instructions for implementation
- Ability to work with back-end SEO elements such metadata, site speed optimization, title tags, meta descriptions, heading tags, indexing issues
Advantages
• Knowledge and experience with various link building methods
• Experience in SEO in the Financial or Gaming sectors
• Knowledge and experience at WordPress / HTML / CSS
To apply for this position
User Acquisition Account Manager
Responsibilities:
- Managing PPC campaigns mainly on Social and Native platforms
- Initiating new projects and coming up with new ideas to increase volume and company ROI
- Managing and optimizing large-budget campaigns in order to elevate the company’s ROI
- Running keywords research, ad writing, data analysis, and exploring new technologies for managing the accounts, tracking, and optimization.
Requirements:
- 1-2 year experience managing paid campaigns (Twitter, Facebook, Apple search ads, DSPs, etc.) on web and mobile app traffic, using optimization
tools, while hitting defined CPA targets - Proven experience in Facebook/Twitter/Native platforms – a must
- Fluent English is required, Arabic is an advantage
- Understanding retargeting and personalization concepts
- Experience managing high budgets above $100k per month
- Excellent written and verbal communication skills
- Excellent analytical skills
To apply for this position
Marketing Project Manager
We are looking for an experienced Project Manager to manage organization of key client projects. As our project manager, your job will be to communicate with different departments of the company, coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project’s organization and timeline.
Responsibilities:
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an
effective and efficient manner - Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to various stakeholders about
strategy, adjustments, and progress - Monitor progress and make adjustments as needed
- Measure project performance to identify areas for improvement
Required Qualifications:
- 2-3 years of project management and related experience
- Proven ability to solve problems creatively
- Ability to work in a team and strong interpersonal skills
- Proven ability to complete projects according to outlined scope and timeline
- Strong familiarity with project management methodologies, and best practices
- High level of spoken and written English – MUST
- Experience with JIRA – MUST
- Experience in either Localization or Content management is a significant
advantage. - Knowledge of additional languages – advantage
To apply for this position
Payments Methods Manager
The role:
· Assure our company provides the most recognized payment methods
· Find innovative payment methods and methodologies
· Maintain up-to-date knowledge and controls on industry-wide developments in banking, settlements, and compliance
· Responsible for identifying operational risks
· Review and monitor payment solutions performance
· Plan and execute end-to-end projects.
What we are looking for:
· B.A. in finance or legal fields
· At least 2 years of experience in the online industry within the banking and payments methods – A must
· Experience in establishing and operating EMI – An advantage
· Technical understanding of payment platforms and regulations
· Ability to build strong relationships with service providers
· Analytical skills
· Strong oral and written skills
· English mother tongue
To apply for this position
Regulation Specialist
This person will provide the highest quality regulatory advice related to the business. You will safeguard our reputation by guaranteeing that the company strictly follows regulation guidelines and give legal advice on relevant issues.
Responsibilities:
· Strategic and operational oversight of regulatory activities,
· Serve as an internal subject matter expert with respect to the interpretation of legislation and all regulation applicable to our operations,
· Perform research and analysis on regulatory matters that impact the company,
· Research and evaluate different risk factors regarding business decisions and operations,
· Stay current with regulatory changes relevant to the industry and monitor global regulatory regimes and changes.
Requirements:
· Vast working knowledge of Forex regulations – a must,
· LLB degree and license to practice as a lawyer,
· Post-internship law experience, including working at a law firm or in-house, in the CDF industry,
· Excellent knowledge and understanding of corporate law and regulation procedures,
· Fluency in English.
To apply for this position
Support Agent (French/English)
Requirements:
•French as mother tongue
•Good level of English – ability to write and speak fluently
•Availability for 5 shifts a week, Monday to Friday – (workdays may be changed to Sunday to Thursday upon team need)
•Shifts (7:00 – 16:00, 11:00 – 20:00, 14:00 – 23:00 and 20:00 – 7:00)
Skills needed:
•Excellent communication skills
•Vibrant and enthusiastic while respectful
•Ability to learn and handle big amounts of information
•Creativity and problem-solving skills
•Organized
•Customer-oriented, patient, empathetic
•Good time management
•Adaptable to constant changes
•Multitasking
To apply for this position
KYC/AML Team Leader
We are looking for a candidate to take responsibility for a “know your customer” and “anti-money laundering team”. Responsible for new clients accounts’ verification, performing due diligence and overseeing the identification of high-risk applicants, aiming to deliver a more individual, personalised service, improving customer experience and satisfying customer needs as well as ensuring that all applications are risk-free and compliant to regulation.
The candidate must have the ability to prioritise and set daily tasks, whilst recognising that flexibility may be required due to the day-to-day demands of the business and key to achieving the best possible service levels. Input into strategy, development of continuous improvements will be part of the responsibilities. Some of the duties will include:
- Management of 10+ agents working locally and remotely. Performing one-to-one appraisals and continuous performance follow-up
- Lead the KYC team ensuring all SLA requirements are met as well as coaching, training, and developing their skills
- Assist in regular updating of the policies, rules, and operation guidelines and manuals
- Promoting a culture of compliance within the organisation
- Report promptly to stakeholders for any irregularity and assist in collecting data and preparing reports
- Define and develop opportunities to improve processes, procedures, and a better service proposition to internal and external customer
- Support Back Office by checking and authorizing different kinds of transactions including but not limited to account opening, customer and account documentation maintenance, and payment transactions.
Required skills:
- Ability to analyse data/compliance processes/compliance practices, draw conclusions and make recommendations
- At least 3 years experience in KYC collection and AML general policies
- Mature, self-motivated, able to work independently & under pressure, and willing to accept challenges
- Good communication, interpersonal skills, and problem-solving skills
- Good team player, positive attitude, and willing to work under high pressure and tight timeline
- Proficient in PC applications including MS Word, Excel, PowerPoint, Zendesk (an advantage)
- Good command of both spoken and written English and Hebrew
To apply for this position
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To apply for this position
English Retention Agent
Got experience in online retention of English-speaking clients? Then come work with us at Toyga – a leader in the financial trading sector and a service provider for top-notch global, regulated brokers.We’re looking for candidates who are dynamic and flexible, have superb communication skills and attention to detail, and most of all: HUNGRY FOR SUCCESS.
At our English retention desks, your responsibilities will include:
– Building client relationships
– Training and assistance to new clients
– Providing guidance and support for existing clients
– Coordinating with other departments to resolve issues effectively
– Must-have: English at the mother-tongue level
– Advantage: BA in Business Administration
– Thorough understanding of financial markets (at least one year of experience in a client-facing role in the financial trading market)
– Superb communication skills. Know when & how to communicate effectively, with clients, peers, and other company departments
– Availability for a full-time position.
To apply for this position
Arabic Retention Agent
Got experience in online retention of Arabic-speaking clients? Then come work with us at Toyga – a leader in the financial trading sector and a service provider for top-notch global, regulated brokers.We’re looking for candidates who are dynamic and flexible, have superb communication skills and attention to detail, and most of all: HUNGRY FOR SUCCESS.
At our Arabic retention desk, your responsibilities will include:
– Building client relationships
– Training and assistance to new clients
– Providing guidance and support for existing clients
– Coordinating with other departments to resolve issues effectively
– Must-have: Arabic at the mother-tongue level
– Advantage: BA in Business Administration
– Thorough understanding of financial markets (at least one year of experience in a client-facing role in the financial trading market)
– Superb communication skills. Know when & how to communicate effectively, with clients, peers, and other company departments
– Availability for a full-time position.
To apply for this position
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To apply for this position
Head of Retention
• Construct and execute effective work plans
• Ensure that all sales representative activities are in accordance with the guidelines of the company
• Implement effective retention strategies in order to exceed monthly/annual expectations
• Responsible for the recruitment and training of new employees
• Monitor and evaluate calls
• Demonstrated ability to hire, train, and coach staff
• Ability to increase productivity and bottom line results
• Reporting to VP Sales
• Experience working with a global and multi-lingual company
• Minimum 3 year of experience as a head of retention preferably in financial services or call center setting.
• Minimum 4 years of personal trading experience.
To apply for this position
Retention Team Leader- french
Responsibilities:
• Manage and oversee day-to-day activities and performance of the team.
• Motivate the team to meet goals
• Ensure that all sales representative activities are in accordance with the guidelines of the company
• Implement effective sales strategies in order to exceed monthly/annual expectations
• Experience working with a global and multi-lingual company
• Minimum 1 year of experience as a team leader
• Minimum 3 years of personal trading experience